Quality assured

Tel: 01634 366532
Mob: 07809 880 420
sales@qualityrosettes.co.uk

TERMS AND CONDITIONS

• All prices are net and are not subject to VAT.
• The price on the website overrides all price lists.
• No responsibility will be accepted for errors on telephone orders unless they are then confirmed in writing.
• All orders should be paid up front and any further costs incurred during the order are due before the despatch of goods.
• Customers with agreed account terms are strictly 14 days net and we reserve the right to charge interest on overdue accounts at 5% per month.
• All prices exclude any postage costs and these can be found on the order page.
• We reserve the right to use the postage we see fit to deliver the goods and charge the relevant cost.
• Should a supplier fail to deliver we reserve the right to cancel the order or use other materials to make the order should you prefer.
• We reserve the right to use any substitue options on late orders.
• We reserve the right to make changes to prices without notification. We will of course try and notify you of this where possible.
• Any orders made from overseas must be paid using pound sterling.
• All measurements and colours are approximate and descriptions are for a guide only.
• All rosettes come with our details on the back. Should you require this not to be added please advise at the time of order.
• Refunds will only be issued if the error or damage is our fault.
• Any errors or damage to the order must be reported within 2 days of the date it arrives.
• A certificate of postage will be obtained on dispatch. After this point the order is the responsibility of the recipient. If you need the deliver to be insured or sent by special delivery please advise at time of order.
• Should an order be cancelled after the initial payment is made we reserve the right to retain any costs we have incurred from this payment.
• Should you wish to make any complaint please make it in writing, providing a relevant phone number in order for us to investigate the complaint and get back to you.

All images on this website are copyright of Quality Rosettes, and can not be used without persmission.